QUALIFICATION OF PERSONNEL (DRIVERS)
Our drivers treatment and care
*
Very bad
Bad
Good
Excellent
How would you value the professionalism of our drivers?
*
Very bad
Bad
Good
Excellent
Drivers uniformity
*
Very bad
Bad
Good
Excellent
With respect to competition, you would qualify our drivers as
*
Best
Worst
Same
SERVICE QUALIFICATION
How would you rate the timeliness of our services?
*
Very bad
Bad
Good
Excellent
How would you value, in general, the development of the service
*
Very bad
Bad
Good
Excellent
In case of an eventuality in the service, if it has occurred, what has been the behavior of the driver
*
Very bad
Bad
Good
Excellent
In general, the quality of services with respect to competition is
*
Best
Worst
Same
QUALIFICATION OF VEHICLES
Length of used coaches (average)
*
Very bad
Bad
Good
Excellent
State of cleanliness of coachess
*
Very bad
Bad
Good
Excellent
Internal and external state of used units
*
Very bad
Bad
Good
Excellent
The performed service with respect to the competition is
*
Best
Worst
Same
TREATMENT QUALIFICATION AND ATTENTION OF OFFICE PERSONNEL
Treatment and care of office staff
*
Very bad
Bad
Good
Excellent
Attention and effectiveness in solving problems
*
Very bad
Bad
Good
Excellent
Ease of communication for placing orders, inquiries and complaints
*
Very bad
Bad
Good
Excellent
Correct attention and treatment of complaints (if any)
*
Very bad
Bad
Good
Excellent
The received treatment, with respect to the competition, is
*
Best
Worst
Same
INDICATE, IF YOU PLEASE, ANY KIND OF POSITIVE OR NEGATIVE OBSERVATION
Validando los datos...